Sections in this page

We’re Here to Help

Looking to contact us? Whether you need to reach a specific department, send a message, or follow up on something, you’ll find all the ways to connect with us below. For common questions—like how to ride, pay, or apply—check out our Help Center for quick answers.

A smiling bus driver wearing a blue shirt sits in the driver’s seat of a city bus. The bus interior is visible, with empty purple seats and sunlight coming through the windows.

Ways to Get Help

A large black question mark on a white background.

Help Center

Check our Knowledge Base for quick answers to common questions.

A simple black and white envelope icon, outlined in black, symbolizing email or a message.

Leave Us a Question/Comment

Fill out our form and we’ll get back to you in 24 hours.

A simple black and white icon of a classic telephone handset, shown at an angle with a curved shape.

Call Transit Customer Service

TDD assistance, click here
(702) 676-1834

Monday – Sunday, 7:00 AM – 6:00 PM

See below for a list of specific departments

A black and white speech bubble icon with three horizontal dots in the center, indicating a message or typing.

Live Chat

Monday – Sunday
7:00 AM – 6:00 PM

Leave Us a Question/Comment

Report a Bus or Stop Issue

Passes, Tickets, and Payment Help

Lost and Found

Safety and Security

General Questions

Department Directory

Please send all inquiries via mail to the RTC Administrative Office.

RTC Administrative Offices

600 S. Grand Central Pkwy. Ste. 350,
Las Vegas, NV 89106

Phone: (702) 676-1500
Fax: (702) 676-1518

Hours of Operation 
Monday – Sunday, 7:00 AM – 6:00 PM

Transit Customer Service

Lost & Found 
Local: (702) 676-1887

Hours of Operation 
Monday – Sunday, 24 hours

Paratransit Customer Service

Paratransit Lost & Found 
Local: (702) 676-1887

Call Before You Move 
To check if you are located in the Paratransit service area
Local: (702) 228-4800

Mobility Training

Telephone Hours 
Monday – Friday, 7:00 AM – 4:00 PM

Appointment Hours 
Monday – Thursday, 7:00 AM – 4:00 PM

Feeway & Arterial system of Transportation (F. A. S. T.)

4615 W Sunset Rd,
Las Vegas NV 89118

Email: askfast@rtcsnv.com

For Traffic Signal Questions
Local: (702) 901-8400

Transportation Partners

Transdev 
Fixed Route Operator
Local: (725) 237-0075 Ext. 158

Transdev 
Paratransit Operator
Local: (702) 605-5335

A person wearing a light-colored long sleeve shirt types on a laptop keyboard, with their hands in focus against a dark background.

Looking to request public records?

Need access to public records from the RTC? You can request records like meeting agendas, contracts, reports, and more. Just fill out a equest form and send it to us via email.