Are You Eligible?

Paratransit services are designed to provide equal access to public transportation for those with disabilities. You may qualify if, because of a disability:

  • You cannot independently travel to or from fixed-route stops.
  • You could use an accessible fixed-route vehicle, but the necessary route is not accessible.
  • You cannot independently navigate the system even if you can board the bus.

Important: Eligibility for RTC ADA Paratransit Services is not a medical decision. It is based on your ability to use public transportation, not a doctor’s prescription. You may need to attend an in-person interview or a functional assessment as part of the certification process.

How to Get Certified

1

Contact Us to Get Started

(702) 676-1815

If you require TDD assistance, click here
(702) 676-1834

2

Learn About the Process

Our staff will explain what to expect, how certification works, and how the paratransit service operates, as well as the next steps to take.

3

Complete the Application

Apply online using the link below. Our team will review your application and follow up with you.
Apply Now

A white and green accessible transit bus parked with its door open and a yellow wheelchair ramp extended onto the sidewalk. The bus has large windows and is next to a beige brick building.

Need Paratransit Help?

Check our Help Center for step-by-step instructions.

Or call Customer Service: (702) 228-4800

TDD assistance, click here
(702) 676-1834

Hours: 7 a.m. to 6 p.m., seven days a week