myrideRTC Para App
Welcome to myRideRTC Para, the new free platform designed to make your paratransit experience easier, faster, and more convenient. From booking trips and tracking your bus to managing your account and payments, everything you need is right at your fingertips.
Can’t Get the App?
Book online through the rideRTC Para website
Book over the phone with our Customer Care team: 702-228-4800
TDD assistance, click here
(702) 676-1834
As we transition to a new digital paratransit platform, vehicle tracking may be temporarily unavailable or delayed. If you have questions or need assistance, please contact our Customer Care team at 702-228-4800.
TDD assistance, click here
(702) 676-1834
How To Use the App
Download the myRideRTC Para App
Download from App Store Download from Google Play
If you already have an account, tap “Sign In,” then select “Forgot Password” if needed and follow the prompts to reset it. If this is your first time using the app, please contact RTC Customer Care at 702-228-4800 to start a new account.
Book Your Ride
Select “Origin” and “Destination” by typing it in or selecting it on the map. Also select the number of passengers traveling, the seat type needed, time and date of when the service is needed.
View the negotiated trip options and select the one that works best for you.
Get Ready for Your Ride
Be ready for your trip prior to the start of the trip window. Pay accordingly.
What’s New
- Streamlined Eligibility: Apply for RTC ADA Paratransit services online—no paperwork, no hassle. Check the status of your application anytime.
- Easy, Independent Booking: Schedule, cancel, or confirm rides at your convenience. Book multiple trips at once to save time.
- Real-Time Communication: Get alerts when your bus is on the way and when it arrives to stay informed from start to finish.
- Trip Tracking & Visibility: Track your bus in real time for greater peace of mind. Know where your vehicle is the moment it’s enroute.
- Empowered Rider Experience: Update your information without having to call. You can also add custom notes to help drivers locate you easily.
- More Reliable Service: Smarter routing reduces late rides. Trips are assigned to the closest available vehicle for faster pickups.
- Shorter Hold Times for Callers: A simplified system helps agents book rides more quickly—getting you off the phone and on your way.
- Flexible Payment Options: Choose how you want to pay for each ride—cash, monthly pass, or stored value right on your account.
